TECHNICAL SUPPORT

We strive to bring you the best in IT support – what you need, when you need it. We are committed to keeping your IT assets up to date and running smoothly over the long run. And we’re here for you when you need issues addressed right away. Whenever possible we work with you remotely to address your needs quickly and reduce costs. But when a site visit is needed, rest assured we’ll keep you in the loop: coordinating with staff, explaining what we’ve done, and making sure to answer any questions you have.

As part of our partnership approach, you’ll be assigned a lead tech who’ll get to know your people, your systems and how you use them, and keep a history of issues and work done.

Among the technical services we offer are:

• Help Desk with 24/7 emergency support
• Computer, Software and Network Device Deployment
• Desktop/Laptop and Software Support
• Smartphone/Tablet Support
• Routine Maintenance Service