Discovery Phase

For Businesses small and large, it is easy to become content with IT systems not operating at their full potential. Choosing to outsource IT can be an overwhelming task, which can sometimes prevent it from ever happening. So that is why we make it easy to become partners by first just getting to know you and your business. We start with an initial consultation to explore what you do as an organization and to understand the overall status of your IT infrastructure. More than anything, during this phase we engage in a real conversation to determine your pain points so we can align our services with the needs of your company.

Deployment Phase

Now that we know your business and have a solid grasp on how we can bolster the success and efficiency of your enterprise, we match you with a Lead Technician, who will become your “go-to” point of contact. This allows for there to be open communication on a first name basis, so you can rest assured knowing someone who cares is in your corner. Your Lead Technician will work hand in hand with you and your team to implement the proposal of services outlined from previous consultations.

These services may include-

  • Prioritizing Projects and Overall IT Needs
  • Transitioning services such as Office 365, Cloud Storage, and Anti Virus Software
  • Managing partnerships with your IT vendors
  • Acquiring and Deploying of equipment and software upgrades
  • Implementing specialized solutions such as HIPAA Compliance or VOIP phone systems
  • Addressing gaps in Malware Protection, Backup Strategies, and Disaster Recovery Solutions

Pro- Active Partnership

Now that your systems are working today, it is time to focus on tomorrow. We stay engaged with you to make sure you are up to date with the ever-changing world of IT. We map out long term solutions from equipment and software life cycles to maintenance and proactive monitoring. We stay in contact with your vendors, maintaining the relationships to make sure you have the best service packages offered. And of course we are always in your corner when any problems arise.

Let’s get started.